This Privacy Policy explains how Growbify ("we", "us", "our") collects, uses, and protects your personal data when you visit growbify.com or use our services. By using our website, you agree to the practices described in this policy.
Who We Are
Growbify is a digital marketing agency founded in 2019, providing SEO, PPC advertising, social media marketing, web design, analytics, and related digital services to businesses worldwide.
Business Name: Growbify Digital Marketing Agency
Website: growbify.com
Email: hello@growbify.com
Founder: Md. Selim Ahmed
For any privacy-related matters, please contact us at hello@growbify.com.
Information We Collect
We collect information in the following ways:
Information You Provide Directly
- Contact forms: Name, email address, phone number, company name, website URL, and the message you send us.
- Service enquiries: Details about your business, goals, and the services you are interested in.
- Client onboarding: Business details, access credentials, and project-related information shared when you become a client.
- Email communications: Any information you share with us via email or WhatsApp.
Information Collected Automatically
- Usage data: Pages visited, time on site, referring URLs, browser type, device type, and IP address.
- Cookies: Small files stored on your device that help us understand how you use our website (see Section 5).
- Analytics data: Aggregated data collected via Google Analytics 4 about how visitors interact with our site.
How We Use Your Data
We use the information we collect for the following purposes:
- To respond to your enquiries and provide the services you have requested.
- To send you a quote, proposal, or information about our services.
- To manage our client relationship and deliver contracted services.
- To send service updates, invoices, and project-related communications.
- To improve our website and services based on how visitors interact with them.
- To send marketing emails or updates (only where you have given consent or we have a legitimate interest, and you can unsubscribe at any time).
- To comply with legal obligations.
We will never sell your data to third parties or use it for purposes beyond those described above.
Legal Basis for Processing
We process your personal data on the following legal grounds under applicable data protection law (including GDPR where relevant):
| Purpose | Legal Basis |
|---|---|
| Responding to contact form submissions | Legitimate interests / Pre-contractual steps |
| Delivering services to clients | Performance of a contract |
| Sending marketing communications | Consent or Legitimate interests |
| Website analytics & cookies | Consent (where required) / Legitimate interests |
| Legal & financial obligations | Legal obligation |
Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to improve your browsing experience and help us understand how visitors use our site.
Types of Cookies We Use
| Cookie Type | Purpose | Examples |
|---|---|---|
| Essential | Required for the website to function correctly | Session cookies, security cookies |
| Analytics | Help us understand how visitors use our site | Google Analytics 4 (_ga, _gid) |
| Marketing | Track ad performance and enable retargeting | Meta Pixel, Google Ads, TikTok Pixel |
| Preferences | Remember your settings and preferences | Language, cookie consent status |
Managing Cookies
You can control and manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling certain cookies may affect the functionality of our website. You can also opt out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on.
Third-Party Sharing
We do not sell, rent, or trade your personal data. We may share your information with trusted third parties only in the following circumstances:
- Service providers: Tools and platforms we use to operate our business (e.g. Google Analytics, email providers, project management tools). These providers are bound by strict data processing agreements.
- Ad platforms: When we run ads on your behalf, data may be shared with Google, Meta, TikTok, and other ad platforms in accordance with their privacy policies.
- Legal requirements: We may disclose your information if required to do so by law or in response to a valid legal request from authorities.
- Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.
๐ We never sell your personal data to advertisers, data brokers, or any third parties for their own marketing purposes.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
| Data Type | Retention Period |
|---|---|
| Contact form enquiries | 3 years from last contact |
| Client project data | 5 years after project completion |
| Financial & invoice records | 7 years (legal requirement) |
| Email communications | 3 years |
| Website analytics data | 26 months (GA4 default) |
| Marketing consent records | Until consent withdrawn + 1 year |
When data is no longer required, we securely delete or anonymise it.
Your Rights
Depending on your location and applicable law, you may have the following rights regarding your personal data:
- Right of Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete data.
- Right to Erasure: Request deletion of your personal data ("right to be forgotten").
- Right to Restrict Processing: Request that we limit how we use your data.
- Right to Data Portability: Request your data in a structured, machine-readable format.
- Right to Object: Object to processing based on legitimate interests or for direct marketing.
- Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent.
To exercise any of these rights, please contact us at hello@growbify.com. We will respond within 30 days. You also have the right to lodge a complaint with your local data protection authority.
Data Security
We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, disclosure, alteration, or destruction.
- SSL/TLS encryption for all data transmitted via our website.
- Access to client data restricted to authorised team members only.
- Secure, password-protected tools and platforms for all client work.
- Regular review of our data handling practices and security measures.
While we take every reasonable precaution, no method of transmission over the internet is 100% secure. If you have concerns about the security of your data, please contact us immediately.
International Data Transfers
Growbify operates as a fully remote, global agency serving clients in the UK, USA, Australia, Bangladesh, and beyond. Your data may be processed in countries outside your own, including countries that may not have the same data protection laws as your home country.
Where we transfer data internationally, we ensure appropriate safeguards are in place โ including Standard Contractual Clauses (SCCs) approved by relevant authorities, or by working with providers that participate in recognised data transfer frameworks.
The tools and platforms we use (such as Google Analytics, Meta, and project management software) may also process data internationally in accordance with their own privacy policies and transfer mechanisms.
Children's Privacy
Our website and services are not directed at, and we do not knowingly collect personal data from, children under the age of 16. If you believe a child under 16 has provided us with personal data, please contact us immediately at hello@growbify.com and we will take steps to delete that information promptly.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will update the "Last Updated" date at the top of this page.
We encourage you to review this policy periodically. Continued use of our website following any changes constitutes your acceptance of the updated policy. If you have questions about any changes, please contact us.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please get in touch:
๐ง Email: hello@growbify.com
๐ Website: growbify.com
๐ฌ WhatsApp: Chat on WhatsApp
โฐ Response Time: Within 2 hours ยท 24/7
We take all privacy enquiries seriously and will respond to your request within 30 days as required by applicable law.